Privacy Policy

Introduction

umbernook ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Register for our courses or programmes
• Express interest in obtaining information about us or our services
• Participate in activities on our website
• Contact us directly

The personal information we collect may include:

• Name and contact details (email address, postal address)
• Payment information for course enrolment
• Preferences and interests related to our educational services
• Any other information you choose to provide

How We Use Your Information

We use personal information collected via our website for a variety of business purposes:

• To facilitate course enrolment and provide our educational services
• To send administrative information, such as course schedules and updates
• To respond to your enquiries and provide customer support
• To send you marketing and promotional communications (with your consent)
• To improve our website and services based on your feedback
• To comply with legal obligations

Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and email delivery.
• Legal Requirements: We may disclose your information where required by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of assets.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for marketing communications
• The right to data portability

To exercise any of these rights, please contact us using the details provided below.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or comments about this policy, you may contact us at:

umbernook
47 Colmore Row
Birmingham B3 2BS
United Kingdom

Email: [email protected]