GDPR Compliance

Our Commitment to GDPR

umbernook is committed to ensuring the protection of all personal information that we hold. We recognise our obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and we are dedicated to being transparent about how we collect and use personal data.

Data Controller

For the purposes of the GDPR, umbernook is the data controller for the personal information we collect and process. Our contact details are:

umbernook
47 Colmore Row
Birmingham B3 2BS
United Kingdom

Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: Processing necessary for the performance of a contract with you (e.g., course enrolment and delivery)
• Legitimate Interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights
• Consent: Where you have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications)
• Legal Obligation: Processing necessary to comply with legal requirements

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any personal information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you.

Exercising Your Rights

To exercise any of the above rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex, we may extend this period by a further two months, but we will inform you of any such extension within the first month.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular testing and evaluation of the effectiveness of security measures
• Staff training on data protection
• Access controls to limit who can access personal data

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in compliance with data protection legislation.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF

Website: ico.org.uk

Updates to This Notice

We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.